“The biggest frustration that I have are salespeople using sales techniques trying to find the pain, trying to overcome objections, trying to probe. The old way of selling is so far dead, it’s not even funny, and when you walk into somebody’s place, they already know...
“So, selling is all around you. You can ignore it at your peril or you can get good at it, and if you get good at it your personal relationships improve, from marriage on down, with your children, with your friends, with everybody, because you learn how to phrase...
“We were expanding so fast during the dotcom boom that sometimes I’d see brand-new employees in the hallway every couple of weeks, and they’d look at me ‘like who are you?’ I was like, ‘Well who are you?’ It’s like, ‘I’m the owner.’ It was the craziest time I ever had...
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